Our digital transformation is aimed at becoming a more efficient company aligned with its environment. Telecommuting is part of this alignment, but it is also a means of balancing family and work.

The Aedea@Home Service provides flexibility to both our customers and our agents, who are part of a global network.

Our approach is based on a dedicated recruitment process, supported by solid technology and infrastructure, online training, tailored performance management and remote agents who are deeply committed to our corporate culture.

All of these actions are aimed at providing the best CX to our customers.