+34 935 612 424 + info@aedea.es
+34 935 612 424 · marketing@aedea.es
+34 935 612 424 + info@aedea.es
+34 935 612 424 + info@aedea.es
+34 935 612 424 · marketing@aedea.es
+34 935 612 424 + info@aedea.es
CONSULTING
We enjoy a challenge. That’s why we analyze information to understand cause-and-effect relationships, and to generate new ideas and concepts for solving problems.
COMPANY
Our goal is to provide value-added solutions to companies and institutions of all sizes, helping them to have an exceptional service center.
SOLUTIONS
Services with exclusive dedicated agents are ideal for outsourcing projects that require technical integration processes and very specific knowledge. This allows you to count on a highly trained team with extensive knowledge of all the details and specific circumstances of your business.
SOLUTIONS
For small to medium size services, our “Shared Service” modality allows you to optimize the cost of your project. This solution involves sharing a pool of highly trained agents (maximum 5 different services per agent), who are capable of handling and managing your service with the highest quality.
Since 2003, we have been developing Contact Center services in close collaboration with our clients. We work together as a team to achieve exceptional quality service with practical results, establishing a relationship of mutual trust that allows our clients to enjoy excellent service.
We provide professional collaboration in Customer Engagement Services to companies and organizations, both domestic and international, across a wide range of industries.
Consumer goods
Insurance
Banking
IT
Technology
Automotive
Pharmaceuticals
Institutions
Publishing
Distribution
Energy
It is part of the future of customer service.
Aedea
C/Vallespir, 19
08173 Sant Cugat del Vallès
